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The Rentals window - Overdue tab displays a list of all the items currently rented out but not returned by the due date and time in Invoice and Item modes, as shown in Figure 2 & 3. You can then take action to encourage returns or renew a booking. You can select a date and view option for the report and sort it by customer, item, time in or time out and then printed it..
To view the Overdue report select the Rentals > Overdue from the Navigator menu. When accessed from the Navigator menu, the grid list is blank until you click [Show], however, switching tabs loads the data for that tab automatically.
Display items overdue on <date> allows you to enter a date to report on. Enter the desired date (double-click to open the calendar) and click [Show] to refresh the display.
Figure 2: The Overdue tab - Invoice view
The Overdue tab has an Invoice and an Item view option. These options affect the order of the columns titles displayed and the number of line items.
Figure 2 shows an example of the Invoice view which lists all rental invoices and customers currently rented out but not returned and therefore overdue on the specified Date. For more information, double-click a specific Invoice to open the invoice details or Customer to open the customer record.
To change to the Item view shown in Figure 3, in the 'View' area of the tab select the Item option. This Item view shows the same data in the Invoice view with a few additional columns. The main difference is that when an invoice has multiple rental items, the Item view shows each item detailed on a line, whereas, the Invoice view has one line per invoice.
For more information, double-click a specific Item to open the inventory record, Invoice to open the invoice details or Customer to open the customer record.
You can sort the list (for either view) in ascending or descending order by clicking on any column title (once ascending, twice descending) except the Quantity and Status columns. The Time Out and Due In columns only sort in ascending order.
Figure 3: The Overdue tab - Item view
Click [Print] to print the report.
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