View all no shows for rental pick up

The Rentals window - No Shows tab displays a list of all the items currently reserved but not rented out by the booked date and time, in Invoice and Item modes, as shown in Figure 2 & 3. You can then cancel the reservation or encourage pick up. You can select a date and view option for the report and sort it by customer, item, time in or time out and then printed it.

To view the No Shows report select the Rentals > No Shows from the Navigator menu. When accessed from the Navigator menu, the grid list is blank until you click [Show], however, switching tabs loads the data for that tab automatically.

Select date

No shows as of <date> allows you to enter a date to report on. Enter the desired date (double-click to open the calendar) and click [Show] to refresh the display.

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Figure 2: The No Show tab - Invoice view

Select view option

The No Show tab has an Invoice and an Item view option. These options affect the order of the columns titles displayed and the number of line items.

Figure 2 shows an example of the Invoice view which lists all reserved rental invoices and customers that have not been rented out by the reservation date and thus are no shows as of the specified Date. For more information, double-click a specific Invoice to open the invoice details or Customer to open the customer record.

To change to the Item view shown in Figure 3, in the 'View' area of the tab select the Item option. This Item view shows the same data in the Invoice view with a few additional columns. The main difference is that when an invoice has multiple rental items, the Item view shows each item detailed on a line, whereas, the Invoice view has one line per invoice.

For more information, double-click a specific Item to open the inventory record, Invoice to open the invoice details or Customer to open the customer record.

You can sort the list (for either view) in ascending or descending order by clicking on any column title (once ascending, twice descending) except the Quantity and Status columns. The Time Out and Due In columns only sort in ascending order.

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Figure 3: The No Show tab - Item view

Use the [Void No Shows] button to VOID all reservation estimates that are displayed in the listing.

Print the report

Click [Print] to print the report.

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