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See also: Rental Settings
To view a list of rental items that have been reserved but not picked up so you can cancel the reservation or encourage pick up, select Rentals > No Shows from the Navigator menu, as shown in Figure 1.
Figure 1: The Rental Navigator menu
This command puts the focus on the Rentals window - No Shows tab displaying a list of all the items currently reserved but not picked up by the booked date Invoice and Item modes, so you can View all no shows for rental pick up.
Rentals window - No Shows tab
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