Take a payment on account

This example goes through the required steps to accept a payment from a customer for an outstanding accounts receivable invoice.

1. On the Navigator menu select: Account Receivable> Payments on Account> New Payment. The Find Customer window appears.
2. Enter your search criteria, locate and double-click to select the customer you want to take a payment from. The Payment on Account window appears on the Payments tab, as shown in Figure 1.

Figure 1: The Payment on Account window

In this example, the national customer has an outstanding invoice for one of its subsidiary customer accounts.

3. Click [Pay All] on the Toolbar to automatically enter the full amount outstanding as the payment amount. The Payments tab becomes the focus as shown in Figure 2.

Figure 2: The Payments tab - after clicking the [Pay All] button

The Payment column now contains the full outstanding amount. Just above the Payments tab is the Customer Name and a summary of the Aged balances owing, as shown in Figure 3.

Figure 3: The Customer and Aged Balances

Between the Customer Name and the Aged Balances, you can see the Total Paid, this also contains the same value as the Payment column mentioned above.

4. Tender the payment by clicking [Apply [F10]] on the Toolbar, or click the Tender tab directly. The Tender tab is displayed, as shown in Figure 4.

Figure 4: The Tender tab

The Tender tab allows for the input of the specific type of tender being taken. The Payment On Account Tender tab defaults to a 'Check' type of tender.

5. You can enter the information from the check such as Check Number, Name, Bank and optionally, select the Tendered and Posted Currency. You can also enter a Receipt Number and Comment.
6. Once you have filled in the information, click the [Apply [F10]] button a second time to post the payment and print the customer's receipt.

Note: The Tender tab allows for taking any Tender Type that can be taken at the Point of Sale, so you are not limited in any way.