Quest Eftpos Credit Card Processing

This help file is for Quest Eftpos credit/debit card transactions. Eftpos stands for Electronic Funds Transfer at Point of Sale. This implementation is currently only available in Australia.

Notes about Quest Eftpos

• Credit Card need to be swiped on the pin pad to get card present rates. Credit card numbers may be manually typed, but manual key rates apply.
• Debit Cards must be swiped on the pin pad.
• The customer name is not returned by the Quest Eftpos System after the credit card has been swiped on the pin pad.
• Transactions must be refunded. There is no void function.
• System Five will store the customer and merchant slip and print with the invoice.
• Mail Order / Telephone Orders / ECommerce are allowed if the transaction is tagged as such.

There is some confusion with Eftpos. Eftpos is a credit card and debit card processing system. It is not a tender type. Tender types are Visa, Master Card, cash, cheque, Debit etc. Quite often Eftpos is confused with debit. Debit is the term used by System Five.

The following topics are available for Quest Eft POS:

• Capture Off Line Transaction
• M.S.R.
• Making a Sale without a keyboard m.s.r.
• Making a Sale with a keyboard m.s.r.
• Phone Authorization
• Credit Card Receipt Setup
• Refunds
• Setup
• Voiding